How to unlock a Webasto heater with your own hands


Error codes for Webasto heaters are issued either to the digital remote control in the form FXX (xx is the fault number), or by the number of long blinks of the LED on the temperature controller.
Number of flashesCode numberDescription of the error
f00There are no errors.
1f01The heater does not start after two attempts.
2f02Flame break.
3f03Voltage drop or overvoltage.
4f04Premature flame detection.
5f05Open circuit or short circuit of the flame sensor.
6f06Open circuit or short circuit of the temperature sensor.
7f07Open circuit or short circuit of the dosing pump.
8f08Open circuit, short circuit, or incorrect air blower motor speed.
9f09Open circuit or short circuit of the glow pin/flame sensor.
10f10Heater overheating.
Number of flashesCode numberDescription of the error
f00Control unit malfunction.
1f01Two unsuccessful startup attempts or no flame detected.
2f02Flame break.
3f03Voltage drop or overvoltage.
4f04Premature flame detection.
5f05Open circuit or short circuit of the flame sensor (only for 2000ST gasoline).
6f06Open circuit or short circuit of the temperature sensor.
7f07Open circuit or short circuit of the dosing pump.
8f08Open circuit or short circuit of the blower motor, overload or blockage of the blower impeller
9f09Open circuit or short circuit of the glow pin.
10f10Heater overheating.
11f11Open circuit or short circuit of the heating limiter.
12f12Heater blocking.
14f14Incorrect position of the overheating sensor.
15f15Open circuit or short circuit of the potentiometer on the control.
Number of flashesCode numberDescription of the error
f00Control unit malfunction.
1f01No flame is formed.
2f02Flame break.
3f03Voltage drop or overvoltage.
4f04Premature flame detection.
5f05
6f06Open circuit or short circuit of the temperature sensor.
7f07Open circuit or short circuit of the dosing pump.
8f08Open circuit, short circuit, or incorrect air blower motor speed.
9f09Open circuit or short circuit of the glow pin/flame sensor.
10f10Heater overheating.
11f11Open circuit or short circuit of the heating limiter.
12f12Open circuit or short circuit of the control thermostat.
Number of flashesCode numberDescription of the error
f00Control unit malfunction.
1f01Two unsuccessful startup attempts or no flame detected.
2f02Flame break.
3f03Voltage drop or overvoltage.
4f04Premature flame detection.
5f05
6f06Open circuit or short circuit of the temperature sensor.
7f07Open circuit or short circuit of the dosing pump.
8f08Open circuit or short circuit of the blower motor, overload or blockage of the blower impeller
9f09Open circuit or short circuit of the glow pin.
10f10Heater overheating.
11f11Open circuit or short circuit of the heating limiter.
12f12Heater blocking.
14f14Incorrect position of the overheating sensor.
15f15Open circuit or short circuit of the potentiometer on the control.

Device Features

Before understanding Webasto error codes, you need to understand what kind of device it is, how it works and why it can fail. Having understood the principle of operation and studied the potential weaknesses of the preheater, it will be easier for the car owner to look for the cause of the Webasto failure, as well as find ways to solve the problem. Preheaters of the famous Webasto brand consist of:

  • heat exchanger;
  • combustion chambers;
  • circulation pump;
  • fuel priming pump;
  • electronic control unit.

These are 5 main elements, the work of which is aimed at heating the engine before starting it. Due to preheating, it is possible to ensure minimal damage to the engine, which suffers very much from a cold start. The oil is not heated up; it remains extremely viscous due to the low ambient temperature. This results in increased friction between metal parts, chips are produced, and the correct geometry of the elements is disrupted. At first it is not noticeable, but each subsequent cold start has an even more destructive effect.

To keep the engine intact, as well as to avoid costly repairs, preheaters were developed. Among them, Webasto devices are especially popular. Their fuel priming pump begins to supply fuel from the car’s fuel tank to the combustion chamber of the heater in a certain amount. It ignites, which is due to the presence of a spiral spark plug in the Webasto design.

Inside the combustion chamber there is a heat exchanger element, which is washed by the cooling liquid. This heat exchanger, when connected to a vehicle heater, is connected to a small circle of the vehicle's cooling system. This is where the circulation pump comes into play, moving the coolant through the jacket of the automobile cooling system. This warms up the engine before starting it directly.

The electronic control unit, which is provided by the design of the preheater, connects directly to the car engine ECU, which allows you to control the operation of Webasto. The result of the operation of preheaters amazes many with its efficiency. In severe frosts, such an assistant in the car turns out to be indispensable. Some complain about the fact of fuel consumption, although in reality it is insignificant, plus it is still more profitable than constantly starting a cold engine, and then eliminating the consequences of frequent cold starts.

Typical faults

Many motorists have already encountered error codes on Webasto. This is how the device informs you that certain malfunctions have arisen that require mandatory intervention and elimination. Basically, car owners are faced with the following:

Webasto heaters may not start due to the fact that a certain piece of equipment is not working, or low-quality fuel is used. That is, the heater has nothing to ignite the fuel with, or there is nothing to burn in the device. In rare situations, a motorist is faced with two problems at the same time. If the car is refueled with low quality fuel, this leads to active clogging of the filter mesh in the fuel pump. As a result, fuel cannot flow in the required quantity, or it completely stops flowing into the preheating combustion chamber.

Low-grade fuel also has a negative effect on spark plugs. They quickly coke, and therefore are not able to warm up to the required temperature indicators. As a result, complete failure occurs and mandatory replacement is required. Problems with the electronic unit are the most difficult to fix on your own. In the absence of proper experience and the necessary diagnostic equipment, it is not recommended to try to deal with ECU problems on your own. It is better to contact a specialized service center, where there are specialists who have sufficient experience in working with Webasto pre-heater systems.

Problems with diesel-powered devices, such as Webasto Air Top 2000 ST air heaters, are similar to gasoline devices, and therefore can produce the same errors. At the same time, on diesel engines, the preheating system may not start often precisely because of the lack of truly high-quality diesel fuel at domestic gas stations. Diesel fuel often has a high sulfur content, which contaminates spark plugs much more actively than gasoline, even if it is not of the highest quality. As a result, on diesel engines the likelihood of spark plug failure is higher.

Another problem with diesel automotive systems on which Webasto is installed is fuel thickening, which is caused by low temperatures during the cold season. Due to its structure, thickened liquid may pass poorly through pipelines and never reach the combustion chamber of the preheater. Therefore, situations where Webasto does not start on diesel engines are quite common.

In some cases, the cause of failure is a banal kinking in the fuel pipes, which also blocks access of fuel to the Webasto combustion chamber. Although most often we are talking about a failed glow plug and a clogged filter on the fuel pump. When Webasto does not turn on at all, the problem is most likely related to the electronic control unit. And if startup occurs, but the heater turns off after a short period of time, the source of the problem should be sought in the electronics. The best solution here would be to visit a service center. The device is connected to diagnostic equipment and tested.

REMOVAL OF EMERGENCY LOCK

Relevant for Webasto Air Top heaters:

  • Webasto Air Top 2000/ 2000 Diagnose/ 2000S
  • Webasto Air Top 2000 ST/ 2000 STC
  • Webasto Air Top 3500 / 5000
  • Webasto Air Top 3500 ST / 5000 ST
  • Webasto Air Top Evo 3900 / Evo 5500
  • Webasto Air Top Evo 40 / Evo 55

The heater goes into an emergency blocking state if several (6–20) faults of the same type occur in a row (see more details below).

To remove the emergency lock you need to:

  • 1. Turn on the heater using the control (error code F12 or 07 will be displayed, or the LED will flash 12 times).
  • 2. De-energize the heater (remove the power fuse protecting the heater control unit, or de-energize the heater in any other convenient way, including removing the battery terminal).
  • 3. Turn off the heater control.
  • 4. Wait at least 10 seconds.
  • 5. Restore the power supply to the heater (replace the power fuse, or restore the power circuit in another way).
  • 6. Turn on the heater using the control again.

Emergency shutdown.

During the startup process and throughout the operation of the heater, the control unit checks its components for faults.

In case of the following malfunctions, it turns off (blocks) the heater:

  • • Lack of combustion or error at startup
  • • Damage to the temperature sensor
  • • Interruption (break) or short circuit of the overheat sensor
  • • Incorrect installation of the overheating sensor
  • • Interruption or short circuit of the glow pin/flame sensor.
  • • Interruption or short circuit in the blower motor circuit or incorrect speed.
  • • Interruption or short circuit in the metering pump circuit
  • • Undervoltage below 10/21 V for more than 20 seconds.
  • • Increased voltage above 16/32 V for more than 6 seconds
  • • Malfunction of the control unit itself
  • • Overheating

For more details, see “Webasto Air Top - error codes.”

If the heater overheats, the fuel supply stops. Turning off the heater during an emergency shutdown occurs in the same way as usual. After turning off the heater, a fault code is issued to the control (in the form of a code of type F11 for controls of type 1531, by blinking of the LED on the switch - slow blinks separated by several fast ones, or a hexadecimal code on Multicontrol controls).

To remove the blockage, the heater must be turned off for at least 2 seconds and turned on again.

Error overview.

For more details, see “Webasto Air Top - error codes.”

Errors such as overheating, startup error and flame failure are stored in the memory of the control unit and, when the maximum possible number is reached, can cause the heater to be blocked.

  • • Startup error (FSZ) is counted every time the heater fails to start. If the number of these errors is 9, the heater is blocked (HGV).
  • • If the same error (SZ) is repeated more than 5 times, the heater is blocked. (HGV)
  • • If overheating (UHZ) occurs more than 5 times, the heater is blocked (HGV)
  • • After a flame failure (FAZ), restart is carried out automatically. The reason for this is that the heater was previously in control mode. During a restart, the cycle repeats (ZWZ). This process is repeated until the heater either starts or the number of cycle repetitions reaches 3.
  • • In case of flame failure (FAZ), the cycle is automatically repeated (ZWZ). If the cycle (ZWZ) is repeated more than 3 times, the heater is blocked (HGV).
  • • Automatic reset: After each heater start, the cycle repeat counter ZWZ is reset to zero. The fault counter during normal operation becomes zero, and the counters for flame failure FAZ, overheating UHZ, unsuccessful starts FSZ after correct operation in combustion mode for more than 6 minutes are reset to zero.

Decoding abbreviations

  • ZWZ – cycle repeat counter
  • FAZ – flame break
  • UHZ - overheating
  • FSZ – bad start
  • HGV – heater blocking
  • SZ – fault counter

Independent search and problem solving

Fuel . Often problems lie in the fuel supply. This happens in winter, when many drivers forget to change their summer diesel fuel to winter. Look at the heater, it can work in a warm room, so take care of the garage. When the webasto goes away in a warm place, change the fuel. First, drain the diesel fuel, vent the system, clean it, change the filter, pour in new diesel fuel. There is another reason for fuel not entering the heater. The diesel fuel does not reach the pump. The sound is clear and loud. There may also be air leaks when the fuel line is damaged. In addition, you need to check the solenoid valve, there is a build-up of plugs in it. To check the air pressure on the winding, take an ohmmeter. Normal units range from 136-154 ohms . When performing diagnostics, feed any washing liquid into the tube.

Electrical ringing . After checking the fuel system, people who understand electrics move on, and average drivers turn to service professionals. We look at fuses F1-F3, if there are blown ones, we replace them and check for functionality. Next we check the timer. We measure its current in the connector; if there is no current supply, then the timer should be changed completely. The next object of control is the stove. We look at the terminals along the way, when they are oxidized, this can block the current supply. We check the integrity of all wires. Depressurization most often occurs on the plug itself.

Webasto Operating Instructions

We remove the blocks . Webasto may turn on blocking due to the fact that the errors have been corrected, and reports about them have not yet been recorded in the memory panel. We remove power from the control unit for 3 seconds , removing it from the fuse. We take out the chip and return it to its place. Then we turn on the heater. Then we repeat the first two points of the manipulation. If everything went well, the system will work.

Features of Webasto

First you need to understand what Webasto is, and also understand its features in order to know why it may have problems. The whole design is quite simple. Comprises:

  1. Heat exchanger.
  2. Combustion chambers.
  3. A pump that provides circulation.
  4. Electrical control unit.
  5. Fuel pump.

Together, these five elements form the engine preheating system. Why pre-warm up the car? This ensures minimal damage to the engine when starting in the cold season. Without such a system, the damage would be more serious. The fact is that oil becomes viscous at cold temperatures and does not lubricate metal parts. When rubbing against each other, metal shavings are formed and the parts lose their original shape. With each such start, the engine suffers more and more.

Webasto Air Top 2000 STC 1224

Car generator malfunctions

Modern air heaters AT 2000 STC are equipped with a MultiControl timer as a control; in the event of a malfunction, error codes are displayed on the timer screen, see the column (Code on the timer) in the table below.

Timer MultiControl

If the Webasto autonomous system is equipped with a switch with a thermostat as a control element, then an error code is issued after the heater is turned off in the form of a flashing operating indicator light on the switch.

After 5 short signals, long pulses are issued - the number of these pulses corresponds to the number in the (Code) column in the table below.

CodeTimer codePossible causes of malfunctionRecommendations for elimination
00No mistakes.Check the supply voltage and correct electrical connections. Replace the control unit.
01Control unit defective.
11Incorrect fuel coding. Program crash.
12No W-bus communication.
18Client bus communication error.
81Incorrect EOL checksum. Program crash.
91Incorrect control unit code. Program crash.
92Invalid update command. There is no signal from the control.
102No start. The heater does not start. No flame formation. Check the intake and exhaust systems. Check the fuel system. Check the glow pin.
182No start. The heater does not start. No flame formation. Check the intake and exhaust systems. Check the fuel system. Check the glow pin.
203Flame break. Flame goes out during startup or operation. Check fuel supply.
283Flame break. Flame goes out during startup or operation. Check fuel supply.
304High supply voltage. For 12 V: 10.5–16 V, for 24 V: 20.5–31 V. Check the heater power wires.
384High supply voltage. For 12 V: 10.5–16 V, for 24 V: 20.5–31 V. Check the heater power wires.
405Premature flame detection. Detection of flame before combustion begins. Check the glow pin, flame sensor.
51AFlame sensor short circuit. Broken or short circuited pin or flame sensor.
59AFlame sensor broken. Broken or short circuited pin or flame sensor.
614Temperature sensor short circuit.Check the wires, connector contacts and resistance of the temperature sensor.
694Temperature sensor break.Check the wires, connector contacts and resistance of the temperature sensor.
708Short circuit of the fuel pump.Check the resistance of the fuel pump.
788Broken fuel pump.Check the resistance of the fuel pump.
809Supercharger short circuit.Perform an electrical and mechanical check of the blower motor.
889Supercharger breakage.
815Supercharger jammed.
919Pin short circuit.Check pin resistance.
999Broken pin.
90APin short circuit.
98ABroken pin.
1006Overheat. Exceeding the temperature of the heat exchanger. Check the cold air intake and the integrity of the heater housing.
1017Overheating, exceeding the gradient. Exceeding the temperature of the heat exchanger. Check the cold air intake and the integrity of the heater housing.
111BOverheat sensor short circuit.Check the resistance of the overheating sensor.
11ABBreakage of the overheating sensor.Check the resistance of the overheating sensor.
1207Blocking. Heater blocking. Eliminate faults and unlock the heater.
1497The temperature gradient at start-up has not been reached. Insufficient rate of temperature rise. Check the fuel system and the condition of the heat exchanger and burner.
159VThe control potentiometer is broken.Check the wires and resistance of the potentiometer.

Error codes WEBASTO AirTop 2000/3500/5000

CodeMalfunction
F00the control unit is faulty (for AT 3500/5000)
F01no start (after 2 attempts) or (AT 3500/5000) no flame is formed
F02flame breakage (repeated more than 5 times)
F03voltage drop below permissible or increase above permissible
F04premature flame detection
F05open circuit or short circuit of the flame sensor (for AT 2000 and AT 2000S)
F06open circuit or short circuit of temperature sensor
F07open circuit or short circuit of the dosing pump
F08Open circuit, short circuit or incorrect air blower motor speed
F09open circuit or short circuit of the glow pin/flame sensor
F10overheat
F11open circuit or short circuit of the heating limiter (AT 3500/5000)
F12open circuit or short circuit of the control thermostat (AT 3500/5000)

Mercedes-Benz E-class Brichka › Logbook › Webasto does not turn on error f87 - solution

Hi all! In the morning I noticed that the webast did not turn on, neither from the phone nor from the remote control in the car, the candle just came on for 5 seconds and went out and no sounds, in an old-style car timer on which it is impossible to diagnose a malfunction

Old style timer

But fortunately in our family we have a couple more Mercs with Webasto and new-style timers

New sample timer with diagnostics

Having connected a more modern timer, I tried to turn it on and got an error.

I started googling what it is

F87 - Permanent blocking of the heater. The heater is permanently blocked. Reset the lock and try to turn on the heater.

The control has an error log and a reboot, so after a reboot the error logs are cleared, I reboot, look at the logs - everything is clean, turn on Webasta again and it gives an error.

I'm calling Misha xxx024

It is advised to turn off the 20A fuse for a while, it is located where the air filter

Full sizeYellow pre 20A

I turn it off for 10 seconds, it didn’t work, again for 30 seconds and the same thing, then I waited for 2 minutes and still the error pops up (every time I had to clear the log before starting)

I started browsing the forums and came across this advice: Good afternoon, you need to do it together. One person removes the cover from the 20A fuse and pulls the fuse out a little so that it can be easily pulled out. The second turns on the boiler and within 3 seconds you need to pull out the fuse and turn off the heater, wait a few seconds and insert the fuse - This is a universal circuit for Thermo TOP EVO. If you have Thermo top C\E\Z

I take a friend, do this tricky procedure with him and webast started working!))

Maybe someone will find this advice useful so as not to go to the Webasta dealer and save their money

Benefits and Features

One of the advantages of this device is that you don’t even need to approach the car to start the system. You can start from the window of your own apartment. Many people love Webasto for its autonomy, and also for the fact that almost no precious energy is wasted from the battery for heating. One of the serious disadvantages is that the battery life is reduced by about a year. But you always have to pay for comfort. When the temperature reaches a certain threshold, and by default this level is 81°, then the control unit will simply turn off the installation. The car will wait for its owner, being completely ready to move. However, if there is no activity for a long time and the temperature begins to drop, then when it reaches 64 degrees, Webasto will start up and begin its work again.

Resetting NOT normally installed webasto

I drove the car into an underground parking with a temperature of +11-+13 degrees for 3 hours (you simply can’t stay in it for free anymore) 100% everything should have thawed during this time, I start the timer, and the same thing, the boiler doesn’t want to work at all .Started it with the key and went to explore the Internet.

After digging through various forums, I came to the conclusion that most likely the fuel froze and the webast was blocked. And even after correcting the error (in this case, defrosting the solarium), it simply won’t be possible to start it. Now you can unlock it only through a computer, or by removing the fuse (I read option 2 on many forums)

I connected Vasya Diagnostic. I entered block 18 and there was an error 02251, the heater is blocked. Through adaptation in channel 3 of the same block, I unblocked Webasto and erased the error (we must erase the error only after unlocking Webasto, otherwise it appears immediately after deletion), but the problem remained at exactly the same level.

The problem was that I just needed to unlock the additional webast, but I don’t know where the fuse is, and I also don’t know if the diagnostic connector was brought into the passenger compartment in order to diagnose it. In our city there are several services that can diagnose Webasta, but they all have a waiting list of weeks or even months in advance.

Webasto DBW 2010/2012/2020/2022/300/350

Preliminary diagnostics of faults in engine pre-heaters for Webasto DBW 2010/12, 2020/22 and Webasto 300/350.

MalfunctionCheck and repair or replace if necessary
After switching on, the heater does not work.Electricity supply. Circuit breakers. Electrical wires and connections. Switch. Control block.
The operating mode display goes out after approximately 25 seconds.Temperature fuse or heat limiter. Flame detector. Control block. Ignition electrodes. Ignition spark source, ignition cable. Drive (motor). Fuel supply. Fuel pump. Fuel solenoid valve. Spray nozzle.
The motor in the heater does not work.Electricity supply. Circuit breakers. Electrical wires and connections. Heating control thermostat or temperature sensor. Control block. Drive (motor).
Engine in a heater – absence of an initial phase preceding combustion.Electricity supply. Control block.
The engine is in the heater - no purge after finishing work.Control block.
Circulation pump does not work.Electricity supply. Circuit breakers. Electrical wires and connections. Control block. Drive (motor).
There is no ignition spark.Circuit breakers. Electrical wires and connections. Flame detector. Control block. Ignition spark source, ignition cable.
Combustion – does not start after 15 seconds.Temperature fuse or heat limiter. Flame detector. Control block. Ignition electrodes. Ignition spark source, ignition cable. Fuel pump. Fuel solenoid valve. Spray nozzle.
Combustion – Combustion stops after 25 seconds.Electricity supply. Electrical wires and connections. Flame detector. Control block.
Combustion – cannot be turned off.Switch. Control block. Fuel solenoid valve.
Combustion – with light smoke.Fuel supply. Fuel pump. Spray nozzle.
Combustion – with dark smoke.Electricity supply. Electrical wires and connections. Drive (motor). Fuel supply. Combustion air supply. Exhaust gas removal.
The preheater is overheated. Electrical wires and connections. Temperature fuse or heat limiter. Temperature fuse or heat limiter. Heating control thermostat or temperature sensor. Control block. Spray nozzle. Heating system.

Operating principle

When the driver turns on the unit, a fuel-air mixture is supplied to it, which then ignites and burns. Due to this, the coolant in the heat exchanger is heated. The pump responsible for circulation in the heater pumps antifreeze throughout the system through the radiator-heat exchanger, thereby warming the engine. The unit is also connected to the standard cabin heating system and controls the start of the fan.

So, in winter the driver may not have to wait for the power unit to warm up. The engine will quickly enter operating temperature mode with one press of a key on the remote control.

PLANAR D4 error codes

Number of LED blinksDescription of the error
1Overheat
2The heater does not start (two automatic start attempts have been exhausted)
3Flame failure
4Glow plug malfunction
5Flame indicator fault
6Malfunction of the temperature sensor in the control unit
7Fuel pump malfunction
8The heater does not start
9Shutdown, overvoltage over 30.8 V (15 V for 12 V heater)
Shutdown, undervoltage less than 20 V (10.8 for 12 V heater)
10Ventilation is insufficient to cool the heater combustion chamber
11Blower motor malfunction

Resetting errors and unlocking Webasto Thermo-Top C/E

  • Disconnect the control unit by removing the 20 A fuse (yellow) on the heater cable harness
  • Reinstall the fuse
  • Press the “On” button (left) on the “Telestart” remote control or “direct start” (torch) on the timer.
  • Disconnect the control unit by removing the 20 A fuse (yellow) on the heater cable harness
  • Reinstall the fuse. The heater should turn on.

Also, do not forget that the heater is not blocked just like that, there are always reasons why the heater is blocked. Errors are stored in the control unit’s memory; resetting them will complicate further diagnostics and repairs of your Webasto heater.

Error with Easystart Timer

IndicationDescriptionRecommendations for elimination
Wait for automatic recognition to complete, then set the time and day of the week.
The battery is low.Replace the battery immediately!
No connection.Check the operation of the heater fuse and replace if necessary.
Malfunction of the heating device 1.Contact the service center.
Malfunction of the heating device 2.Contact the service center.
The temperature sensor is faulty.Contact the service center.

Automatic recognition is enabled.

EasyStart Timer was disconnected from the power supply and then connected again.

IndicationDescriptionRecommendations for elimination
Wait until automatic recognition is completed, then set the exact time and days of the week.
The device does not respond to commands.Check the heater fuse and replace it if necessary. Contact the service station.
Malfunction of the heating device 1.Contact the service center.
Malfunction of the heating device 2.Contact the service center.
Supply of reduced voltage.Charge the battery and contact a service center if necessary.
The temperature sensor is faulty.Contact the service center.

Purchase and installation

You can purchase it in almost any city in the Russian Federation. The seller will always help you decide on the model.

It is best to entrust the installation to qualified service center employees.

If you decide to install the device yourself, then carefully read the installation instructions. Pay special attention to compliance with safety requirements when connecting the fuel supply system. Also be careful when installing the control system and connecting the heater to the vehicle's electrical system.

After installation, before the first start, it is necessary to bleed the vehicle's cooling system, otherwise an air lock will interfere with normal operation. If an air lock forms, the cooling system does not work properly, and the Webasto starts, but does not heat up.

Why doesn't Webasto start? Possible causes and malfunctions

The main wear and tear of an internal combustion engine occurs at the time of startup, and in the winter season the engine may not start at all. Therefore, the function of heating the coolant before starting can significantly extend its life.

Webasto allows you to completely solve such problems, but only on the condition that such a system works flawlessly.

This article will explain why Webasto does not start, as well as ways to troubleshoot the problem yourself.

How to Reset Errors on Webasto

Webasto errors and their elimination

Webasto is a car engine heater , giving it an easy start in the cool season. However, with prolonged use, as with any other device, various malfunctions may occur on the heater that interfere with its normal operation. In this regard, a huge number of car enthusiasts are interested in the assumption that Webasto does not work. Before dealing with such a problem, you need to first understand the working mechanism and what problems may arise.

Device and principle of operation

Heater consisting of 5 components:

  1. Electrical control unit;
  2. The combustion chamber;
  3. Heat exchanger;
  4. Circulation pump;
  5. Refill pump.

Main components and Webasto diagram

Webasto can be started both from inside the car and from a remote control at a distance of up to 1 kilometer.

The fuel injection pump supplies part of the fuel from the fuel tank to the combustion chamber, which is ignited by a spiral spark plug. The combustion chamber contains a heat exchanger, which is flushed with coolant. The heat exchanger is connected to a small circle of the system, and thanks to the circulation pump, coolant circulates through the cooling jacket, which helps warm up the engine faster before starting. electric Control device , connected to the engine control unit, controls the operation of the heater.

Disadvantages of Webasto and their elimination

Basic faults include the following conditions:

  1. The heater does not start;
  2. Refusal to work;
  3. When started, the heater stops.

DIY repair

In the summer, no one uses this device, because there is no particular need for it. But then the first cold weather arrives, the driver presses the button, but there is no result. And self-diagnosis begins. The driver tries to detect the problem, and often fails. But still, independent repair of Webasto is possible, although the manufacturer recommends that you contact the company’s diagnostic center for any breakdowns. If you understand how the system works and have the necessary knowledge, you can repair the device yourself.

Webasto Air Top Evo 4055 1224

If the air heater control panel has a display, then error codes from F01 to F15 are displayed on it. Error codes F16 to F19 are shown as -.

MultiComfort MC control panel

On control devices without a display, the error code is displayed in the form of a flashing indicator light. The number of pulses corresponds to the error code number.

CodePossible reasonsRecommendations for elimination
F00 The control unit is faulty.

The heater is blocked.

The internal room temperature sensor is faulty.

Contact Webasto Service Center.
F01The heater does not turn on.Turn off the heater for at least 2 seconds and then turn on.
F02The flame goes out during operation.Turn off the heater for at least 2 seconds and then turn on.
F03 Low voltage on-board network.

High or low voltage.

Charge the car battery. Turn off the heater for at least 2 seconds and then turn on.
F04Premature flame detection.Contact Webasto Service Center.
F07The fuel pump is faulty.Contact Webasto Service Center.
F08The combustion air fan is faulty.Contact Webasto Service Center.
F09The glow pin is faulty.Contact Webasto Service Center.
F10Heater overheating.Check the free passage of the cold and heated air ducts. Turn off the heater for at least 2 seconds and then turn on.
F14The heated air temperature sensor is faulty.Contact Webasto Service Center.
F16High exhaust gas temperature.Contact Webasto Service Center.
F17The exhaust gas temperature sensor is faulty.Contact Webasto Service Center.
F18The temperature switch is faulty.Contact Webasto Service Center.
F19Checking the reliability of sensor readings is not correct.Contact Webasto Service Center.

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