Have a nice day, dear motorist! In our article you will learn about how unscrupulous manufacturers of machine oil deceive ordinary people and how you can protect yourself from this deception. And you will also be able to understand how to expose (literally) the producers of bad oil. But first, we will talk about the dangers of low-quality fuel.
Counterfeit car oil can cause a lot of damage, not only in terms of wasted purchases, but also in jeopardizing the vehicle's engine, its repair, and even possible replacement. Therefore, it is important to be able to distinguish original Shell oil from counterfeits by indirect signs even before purchase.
Be careful, because counterfeit engine oil can harm your car.
About Shell
The British-Dutch company Shell is one of the flagships of the modern lubricants market.
Over its more than century-long history, it has achieved popularity all over the world. Motor and transmission oils from Shell have long become synonymous with quality and reliability. The Russian market is supplied with motor oils for passenger cars, trucks, heavy construction, mining, agricultural machinery, railway and aviation transport, as well as transmission oils.
Where is Shell oil produced for distribution in Russia? It is produced in the European Union countries, as well as at the Russian plant in the city of Torzhok.
And finally
Shell products prove their high quality every day. It is used by millions of car owners, thanks to which the company strives to meet the needs of an even larger number of power plants. All considered types of Shell oils labeled 5W40 have excellent performance. They are able to increase the service life of the engine, increase its power, ensure easy starting in severe frost, and also protect the system from polluting elements. However, if the lubricant is selected incorrectly by the car owner, then it will be impossible to experience all the advantages of the petroleum product. On the contrary, it will negatively affect the engine installation. To protect your car from costly repairs, you should carefully study the requirements of the car manufacturer before purchasing certain motor oils.
Product range
Shell Helix motor oils are divided into synthetic and semi-synthetic. Synthetics are made from raw materials with high-quality additives to achieve the maximum level of efficiency. The following popular Shell Helix motor oils are considered synthetic products:
1. “Ultra” with PurePlus technology:
- ECT C2/C3 0W-30;
- ECT C3 5W-30;
- 0W-40;
- 5W-30;
- 5W-40;
- Diesel 5W-40.
2.HX8:
- 0W-30;
- A5B5 5W-30;
- ECT 5W-30;
- Synthetic 5W-30;
- Synthetic 5W-40.
3. High Mileage.
Semi-synthetics use both artificially created and mineral elements.
The Shell Helix catalog contains the following popular semi-synthetic motor oils:
- HX7 5W-30.
- HX7 5W-40.
- HX7 10W-40.
- HX7 Diesel 10W-40.
Canister HX8
Let's take a closer look. on HX8 synthetic oil has been changed and now there is a blue stripe, which is depicted in the form of molecules. The inscription “Flexi molecule technology” appeared, as well as the inscription “Protection than adapts to every drive”. Changes in the canister appeared in the handles, neck, and small corrugations appeared. The canister has become more ergonomic and has more angles. The lid remains the same. The measuring scale is still located on the back. On the other side they left 3 stripes, as if they were on the old packaging. The back label has remained virtually unchanged; there is a Bench Code and a QR Code has appeared that can be used to check the originality.
Official Shell Product Verification System
To combat counterfeit goods, which cause damage not only economically, but also in terms of the prestige of the company, an authentication system was developed.
Since March 2016, Shell has approved the application of special holograms with QR codes, by which the authenticity of the product can be verified using a mobile application on smartphones. The hologram has multi-level protection.
The sticker on the lid of the canister contains a hologram that changes color when tilted at a certain angle and when liquid hits it. Below there is a four-digit number and the manufacturer's barcode. By peeling off the top layer of the sticker, the consumer gains access to a QR code for scanning with a smartphone, a 16-digit identification code (the last 4 digits of which must match the value on the top sticker). Below is the address of a website that helps distinguish fake oil from the original one. The verification code used in the latest generation products guarantees the originality of Shell motor oil, since counterfeiting this element is extremely difficult and unprofitable for dishonest sellers.
Changes for 2022
Since September 2022, canisters with a seal made of aluminum have been available. What alarmed buyers. We found out - the original canisters.
The oil, produced in the fall of 2022, comes with an aluminum seal. Glue is applied between the lid and the seal.
On the left is the original from 2017 (under the lid, glue is visible on the aluminum protective seal). On the right is a fake.
The tear-off ring has changed. The tear line was moved exactly in the middle and the distance between the lid and the tear ring was slightly increased. Below are the lids of original Shell oil cans. One will be released until 2022, the second will be produced from 2022 (the tear-off ring has become narrower, the tear boundary has become more visible and runs exactly in the middle of the lower skirt of the lid).
Both photos show the original oil. On top of the new model (2017). The bottom photo is until 2022.
The distinctive features of sagging, roughness of the lids on new canisters (from 2022) are not relevant.
The main signs of a fake, based on the appearance of the packaging:
- Fake containers are slightly larger in volume
- The place of mold casting is noticeable
- No "not for food" sign
- Fake containers are slightly larger in volume
- The place of mold casting is noticeable
- No "not for food" sign
There is shagreen on the plastic of the canister. The fakes also have an “orange peel” appearance. The originals also have shagreen, but a smoother surface, unlike the counterfeit.
Shagreen on fake and original
Lid
Inspection of the cover must begin with inspection of the appearance. The original must not have:
- cracks;
- traces of an autopsy;
- divorces;
- air bubbles;
- influx;
- casting defects;
- inclusions.
Interspersed
The fixing ring of the branded Shell Helix has a small gap relative to the canister. In fakes, it either fits too tightly or dangles loosely. There are counterfeits even with a couple of security seals.
Original fixing ring
Security seal on a fake
The scammer cover may come off along with the retaining ring. With genuine Shell Helix, the protective seal always breaks completely.
Comparison of removed covers
Characteristics
Shell Helix engine oil, regardless of type, has the following characteristics:
Shell helix ultra 5w40 specification
- prevents clogging of the power unit,
- carries out instant uniform distribution of the protective film over structural elements during engine startup,
- prevents premature wear of parts,
- prolongs the life of the motor,
- reduces fuel consumption,
- increases the interval between technical inspections of the “iron friend”,
- relevant for power units of any type.
Let's look at the main technical properties of both Shell lines.
| Name | Viscosity at 40 degrees Celsius, mm2/s | Viscosity at 100 degrees Celsius, mm2/s | Boiling point, degrees Celsius | Pour point, degrees Celsius |
| Fully synthetic oils | ||||
| Helix Ultra ECT C2/C3 0W30 | 58,70 | 11,90 | 226 | -51 |
| Helix Ultra ECT C3 5W30 | 69,02 | 12,11 | 238 | -45 |
| Helix Ultra 0W40 | 75,47 | 13,55 | 232 | -48 |
| Helix Ultra 5W40 | 79,10 | 13,10 | 242 | -45 |
| Helix Ultra Diesel 5W40 | 79,10 | 13,10 | 242 | -45 |
| Helix Ultra Racing 10-60 | 151,00 | 22,8 | 215 | -39 |
| Helix Ultra l 5W40 | 79,10 | 12,90 | 242 | -39 |
| Helix Diesel Ultra l 5W40 | 79,46 | 13,80 | 228 | -48 |
| Helix HX8 Synthetic 5W30 | 71,69 | 11,93 | 244 | -48 |
| Helix HX8 Synthetic 5W40 | 87,42 | 14,45 | 242 | -45 |
| Oil based on synthetic technology | ||||
| Helix HX7 5W30 | 71,69 | 11,93 | 244 | -48 |
| Helix HX7 5W40 | 87,42 | 14,45 | 242 | -45 |
| Helix HX7 10W40 | 96,31 | 14,37 | 246 | -45 |
| Helix HX7 Diesel 10W40 | 92,10 | 14,40 | 220 | -39 |
If stored properly, engine oil will have an average shelf life of five years. But in order for Shell Helix semi-synthetics to retain its basic properties, the room where it is stored must be maintained at room temperature and an average level of humidity. Otherwise the oil will become unusable.
Important features of the original
You should carefully examine the packaging lid. The original Shell product regulates the use of high-quality plastic for the manufacture of the canister. The color of the lid must completely match the main color of the packaging, without deviating from the standard even by one shade.
You can check the authenticity by inspecting the retaining ring. It should be a continuation of the lid, have no defects with kinks and be easily separated during opening.
How to make sure that the oil is original - detailed video
The protective film is not available on all genuine Shell products. Availability depends on the batch number and series, so do not despair after discovering that an item is missing.
If the film is present, it should be of high quality and smooth. Regardless of the quality of transportation, the item must not be damaged. The film density of the original product is at a high level.
You should pay attention to the printing of the label. The recognition logo “PurePlus Technology” is made on a high-quality label, after which you can see the mirror coating
If no effect is detected, the product can be considered non-original. The inscriptions must be easy to read and not smudged.
The label on the back of the original product packaging is double-layered. The top ball peels off easily without leaving any sticky elements.
Methods for identifying fake Liqui Moly oils from original ones
Every car owner understands that the duration, uninterrupted operation and reliability of the engine directly depends on the quality of the engine oil. Therefore, you need to carefully select the manufacturer, navigate the required characteristics, and choose a lubricant based on the regulations of the plant where your car was produced.
Liqui Moly oils are among the best motor fluids in the world. These are compounds of the highest quality produced by a German company. They quickly gained popularity and are actively used for filling oil crankcases on many cars of European, American and Asian companies.
But such demand also provokes another common problem. We are talking about counterfeits present on the lubricants market. Buyers of Liqui Moly products also encounter them. To protect yourself from counterfeit lubricants, you should learn to distinguish between the original and the fake. It's not that difficult if you show a little patience and care.
What you need to pay attention to
In order to distinguish an original from a fake, you should pay attention to the following external signs:
- marking;
- cover color and configuration;
- fixing ring;
- protective film;
- label printing;
- canister casting.
Verifying the authenticity of Shell oil begins with inspection of the container and product labeling. Every car owner is interested in how to spot a fake. After all, damage from poor-quality lubrication leads to malfunctions of the power unit, and sometimes can completely damage it. Old-style Shell Helix canisters can be found in retail chains and at service stations. A mandatory condition for labeling is the date of release of the product. New design canisters appeared on the market 2 years ago. The shelf life of the brand's motor fluid is 5 years. Therefore, on the packaging of the familiar old version, the date of manufacture cannot be recent. Such a lubricant was produced no later than 2 years ago. If you find oil from a recent production date in an old package, rest assured: this is a fake Shell.
Next, you should pay attention to the lid of the canister. The original Shell Helix product uses high quality plastic for packaging
The color of the lid should not differ even by a slight shade from the main color of the canister material.
Upon inspection, the retaining ring looks like a continuation of the lid; when opened, it is easily separated and has no defects.
As for the protective film, there is no need to worry if you do not find it when opening the canister. It may be missing, and this is not a sign of a counterfeit Shell Helix product. The presence or absence of film depends on the lot number of the product and the country in which the product was produced.
If there is a film, then it should be perfectly smooth, not wrinkled, white, and dense. Motor oil manufactured in the Russian Federation in Torzhok until 2012 was produced without a protective membrane.
Next, we study the printing of the label. The PurePlus Technology logo on a well-printed, high-quality label is made using mirror coating. If there is no mirror effect, such a product casts doubt on the authenticity of the product. All inscriptions must be clear and easy to read.
The label on the back of the canister of the original product is two-layered, with the top layer easily peeling off without leaving any adhesive marks.
Pay attention to how the canister is molded. The plastic must be smooth, without sagging, chips or sharp corners
In a word, the molding of the container must be done with high quality, the seams must be welded flawlessly. The Shell line of motor oils is available in canisters of three colors: blue, light gray, grey. The plastic is relatively soft and pliable when pressed. The structure of the material has metallic inclusions. The canister is not transparent when viewed through light; it is not possible to see the liquid level. Counterfeit canisters can sometimes differ in size: their base is slightly wider than the original container.
The bottom of the original container is distinguished by the presence of transverse flattened ovals. The fakes have a smooth bottom with a seam in the middle. Products produced in Russia are additionally marked “not for food”. European products do not have it.
We looked at how to distinguish a fake from real branded Shell oil by visual inspection. The authenticity of the composition can only be determined in special laboratories.
Differences between different types
The following features of different types of Shell Helix oils are highlighted:
- "Ultra". Contains an additive package that protects the motor from sludge. Motor oil increases engine power, reduces operating noise and vibration, and protects the internal combustion engine from oxidation products.
- HX8 Fluid lubricant, low viscosity. The lubricating film is resistant to oxidizing products. The lubricant instantly creates a film during a cold start of the engine and protects it under increased loads.
- HX7 can only be used in gasoline engines. Includes many paraffin and sulfur elements, which significantly increases engine performance. Resistant to oxidation products, protects the engine under high loads.
- HX6 Makes the engine operate silently, prevents deposits from forming and protects against oxidative products. Lubrication reduces fuel consumption.
- HX50 Reduces fuel costs, cleans the engine, and is consumed slowly. The lubricant is resistant to oxidative processes.
- HX3 The best option for cars with high mileage. It cleans the engine well of old oil and prolongs the life of the car. Can be used in any season.
Video: Shell motor oil, how to choose?
Protective sticker
There is a single or double sticker on the cover of the branded Shell Helix. The lowest-grade fakes do not have it. Therefore, if there is no sticker on the cover, then it is better to avoid such lubricant.
Even the presence of a label does not guarantee the authenticity of the oil. To check the brand sticker, the brand used special protection. Therefore, you must follow the instructions below.
- Look at the large numbers on the sticker. They must duplicate the last characters of the barcode. The numbers on the branded sticker are white. White numbers
- Wet your finger with water. Wetting the finger
- Moisten the white numbers. They will change color to red. If this does not happen, then the oil is fake.
Shell Helix products are as well protected as branded lubricants from Motul, Mobile, Toyota, Elf, Zeke and Idemitsu brands. This confirms the presence of another protection. It is implemented using the image of a drop.
In the original, the image of a drop changes its color depending on the angle. A green tint is required. The fake is not able to change color. Some counterfeit products vary in color from dark red to brown.
Another check will require an ultraviolet lamp. Under its light, part of the label changes color.
Original Shell Helix oil has a double sticker or label with writing on both sides. There is a unique individual serial number. You can check it using the brand's official website. If you do not want to enter 16 digits, you can use the specified QR code as your smartphone.
If the unique code has been checked multiple times, information about this will be displayed. In this case, the chance that the oil being tested is a fake is 99%. Fraudsters often print the same branded serial number.
Visual inspection
The first thing you need to do - and train yourself to do constantly - is to carefully study the label and the canister itself right in the car shop.
Manufacturers of counterfeit products do not always pay due attention to the packaging of their product: the plastic may be of poor quality, grainy, loose, with sagging and uneven seams, and the sticker itself may be dull, pixelated or blurry, often with spelling errors, and sometimes without indicating important information at all .
Some manufacturers of original motor oils apply holograms and special codes to each unit of their products, which can be entered on the official website or called to the hotline operator to verify its authenticity.
If everything is in order with the appearance of the canister, the check can be continued only after opening the canister.
Comparison table of fake and original
| Criteria | Fake | Original |
| Type of canister | Transparent | Opaque |
| Cover type | No swells | There are influxes |
| Label text | With mistakes | No mistakes |
| Label on the lid | Red drop | Green drop |
| Measuring ruler | Longer, neater | In short, more carelessly |
| Matrix code | Sloppy, smeared | Consists of neat dots |
SAE classification
The classification of Shell Helix oils involves the use of the generally accepted viscosity system SAE J300. It is used by all manufacturers of fuels and lubricants. Let us decipher, for example, the designation “5W40”.
The letter “W” means that the lubricant can be used in low temperature conditions. The number “5” indicates that it can be used at temperatures not lower than -30 degrees (35 is subtracted from 5). The last figure characterizes the maximum viscosity at the operating temperature of the engine. The higher this number, the more viscous the lubricant is.
Oil check
It is important to compare the color and smell of the oil. Counterfeits often smell like acetone. It has a lighter color.
Experts compare the fake with green tea, and the original with black tea.
Comparison of color and smell
It is also recommended to check the viscosity of the oil at different temperatures. First of all, the oil is compared at room conditions. Next, it must be placed in the freezer and cooled as much as possible. The counterfeit product becomes waxed or becomes excessively viscous.
Comparison at room temperature
Viscosity when frozen
Reasons for the emergence of counterfeit products
It is always necessary to check the originality of the oils used. Motor oils are a persistent dispute among a certain category of residents of the country; high-quality liquid lubricants are quite expensive and this leads to the temptation to produce counterfeit products. We can safely say that most buyers, without knowing it, purchase counterfeit lubricants, thereby causing irreparable damage to the car.
We’ll talk about how to distinguish counterfeit motor oil in this material.
Sign one: labels
- All letters and images must be extremely clear. No blurring or bifurcation;
- The instructions in different languages printed on the back label must be strictly aligned. On fakes, the letters denoting the country are usually loose, to put it mildly;
- The logo – the inscription “ PurePlus Technology
” – must have a special coating. It creates the impression of mirroring. If there is no reflection, this is a counterfeit; - The back label on real oil contains a secret. It is two-layer; If you pick it up in the area of the arrow, the sticker should easily separate like a book. When opened, the upper part should not leave marks on the lower part: this will be a sign that it has already been opened and fixed back with ordinary glue.
Some counterfeiters are simple: keeping the first numbers on the barcode intact (501), they type Made in Russia, while this number denotes the European Union, that is, it must be accompanied by the signature Made in the EU.
An undoubted sign of a fake is the printed batch number, which, moreover, can be easily erased with a finger. On natural oil, it is stamped at the bottom of the bottle and, of course, it cannot be erased.
What is inside?
The color of the lubricant can help in establishing the truth.
A clear sign of questionable origin of the oil is turbidity and too dark a color. In fact, the color of motor oil is not strictly regulated. It depends on the pigments used by the manufacturer and can range from ocher to brown. However, an important sign of genuine oil is its transparency and characteristic amber-yellow hue.
After comparing the color, you need to evaluate the structure of the liquid.
The presence of small impurities and heterogeneity can literally be felt by rubbing a drop of oil between your fingers. Another way is to pour a small amount of oil into a separate transparent container and let it sit. In 10-15 minutes, low-quality oil will begin to separate, and all foreign particles will be visible to the naked eye.
What is fake car oil made of?
Adulterated Shell car oil is a mixture of industrial lubricants with cheaper and lower quality lubricants from huge drums intended for trucks.
A counterfeit can also be made in another way - using already used oil, which is restored using primitive methods and passed off as real Shell lubricant. In such automobile oil, the required additives may be completely absent or may be in minimal concentration, because clandestine manufacturers are trying to save as much as possible.
As a result of this mixing, the viscosity index of the oil is only remotely close to the original product. Most often on the market there are counterfeits of Shell Helix Ultra , since it is one of the most popular and in demand among consumers.
Online services for selecting car oils
To select Shell oil by car brand, you can use specialized online services:
- Shell website service. For the convenience of car enthusiasts, the company has created a special catalog with a filter. Using it, you can instantly obtain a list of motor oils recommended for filling into a car with the appropriate parameters:
- car category (truck, passenger car, moped);
- automaker;
- model;
- type of motor.
2. Starlube. First you need to select a car class. After this, you need to indicate the make, model and type of the machine. Then you need to select the type of motor installed in the vehicle.
3. Autoklad. The user selects the vehicle category, its make, model, modification. Then he determines for which machine unit it is necessary to find lubricant. Using the right selected motor oil from Shell will allow you to increase the efficiency of your engine. You can save fuel during long trips. If a suitable lubricant is poured into the engine, ride comfort increases, since the level of vibration is reduced, and the power unit operates almost silently. You can select oil for your vehicle through one of the above online services.
Video: How to distinguish original Shell products from counterfeit ones by looking at the canister - a tedious but detailed video of a seller in a car store
Sign two: canister
- The original canister must have a sign stamped on it indicating that it is intended for non-food products. It is absent on counterfeit bottles;
- The plastic itself from which the canister for real Shell Helix Ultra 5w40 is made is dense and opaque. If you can see the liquid level through it, then they are offering you a fake. The same can be said if the body of the canister has obvious irregularities, and the plastic is of unequal thickness;
- The container itself with the counterfeit “oil” is slightly larger in size than the original one. However, to notice this, you need to either carry a sample with you, or measure it and walk around with a tape measure;
- The measuring scale on a real canister is even - this also applies to the transverse marks. On a fake one, it is beveled or torn in the middle, and the horizontal lines are wavy;
- The neck of the fake has seams; on the original it is solid;
- Those who do not suffer from a runny nose can also rely on the smell. The original canister simply does not have it; The fake has a distinct plastic aroma.
Reviews
Sergey, Audi A6
I think not all motor oils attract the attention of racing professionals. I periodically read about their new products and developments; in many components they are ahead of the rest. This approach is trustworthy.
Anton, Subaru Outback V
I see no point in saving on things like motor oil, especially if the new car is expensive. For me, Shell Helix has no competition. Yes, I'll pay more than I would have paid for its equivalents, but it's definitely worth it.
Konstantin, Mazda 6
I live in the Urals, before switching to Shell oil I had problems starting the engine in winter. Now this has become much easier. I also noticed that the car started moving smoother. Overall satisfied with the product
What is special about Shell oil?
The Shell product line is not only excellent quality, but also a very affordable price
It is very important to know the differences between the original and the fake, since the well-being of the car, and therefore the safety of the person behind the wheel, depends on this.
It must be said that manufacturers do not stand still, technologies are improving, and the appearance of packaging is changing. Designers make sure that their products are pleasant to buy, but the reason for the improvements is also to prevent “left-wing dealers” from making counterfeits.
It is worth remembering the Shell Helix motor oil canister, which has changed significantly
New developments urge consumers to be vigilant and pay attention to the features of the container and some special signs that confirm the authenticity of the oil
The market is filled not only with the latest designs, but also with previous versions, so you should carefully study the product, make sure that it is original, and only then give money for it.
Shell card activation
If you activate online via the Internet, within 5 days after its first use, 200 bonuses will be credited to your account, they will arrive within 7 days.
Activation can be performed in the following ways:
1. Fill out the form directly when visiting a Shell gas station. After this, a message will be sent to the email address you specified containing the address of a link that you should follow to confirm the correctness of your personal data, create a password and complete the registration process.
2. Using the Internet at www.shellsmart.com, for this you will need:
- On the main page of the site, click on the window labeled “Login/Registration”;
- At the bottom of the pop-up window, click on “Registration”;
- Enter your data in the appropriate fields:
- Card number;
- Full Name;
- Date of Birth;
- Floor;
- Address.
Fields marked with * are required;
- Carefully check the correctness of the specified mobile and email numbers. mail addresses, this is necessary to inform about the delivery of gifts;
- Create and enter a password and re-enter it. If you forget your password, you can restore access to the service using the Question – Answer function located below;
- Confirm that you have read the privacy policy and agree to the company's terms and conditions;
- ABOUT;
- Complete the registration process by clicking on the red button labeled “Next”.
The resulting account opens access to the accumulation of points in exchange for money spent.
Activate card by phone
If for some reason you cannot activate the discount card yourself, then there is an option to activate the bonus card using your phone. You need to call the hotline at number 5 9, on weekdays from 9.00 to 19.00. If you call at another time, you can leave a voice message and you will be contacted.
Final table of differences
When reviewing the differences between the original and the fake Shell Helix, it is recommended to use the table below.
Table - How to distinguish the original Shell Helix
| Criterion | Original | Fake |
| Sticker | Smooth, without defects | There are distortions, graininess, printing flaws, font violations and spelling errors |
| Serial number | Confirms authenticity | Missing, does not match the original lubricant, or indicates multiple testing |
| Protective drop | Changes hue, becoming green at a certain angle | Solid color at any angle or slightly changes shade |
| White numbers on the label | Change color to red when exposed to water | Remain white |
| Ultraviolet testing | Part of the sticker changes color | Doesn't react at all |
| Canister color | With a metallic sheen | Metal shagreen |
| Container softness | Easily wrinkles | Hard plastic |
| Security seal | Comes off evenly | Removable with cover |
| Signs at the bottom | Clear and smooth | Missing, blurry, or different in size |
| Yardstick | Ends just above the grease level | Reaches to the handle |
| Inspection "to the light" | Can't see content | It is easy to check the level as the plastic is translucent |
Read with this
Rules for participation in the program
In order to become a member of the loyalty program, you need to receive and register a Shell Clubsmart card the next time you visit a gas station. After activating your card, you will receive 50 welcome bonus points. Points accumulate on your card every time you scan or purchase goods and fuel at the Shell gas station network.
How to accumulate bonuses?
After creating your account on the official website, the first 200 bonus points are credited to the card. These points are further accumulated:
- When purchasing fuel according to the scheme.
- When purchasing products at a gas station store, 40 rubles = 1 point.
- When purchasing products in a cafe, 40 rubles = 2 points.
Some products have a personal equivalent in bonuses, information about which can be obtained from gas station employees.
Card activation on www.shellsmart.com
After activating the card online via the Internet within 5 days after the first use of the card, you will receive an additional 200 rubles to your account. You can register in the following ways:
- Fill out the form offline the next time you visit a Shell gas station. You will then receive a message to your email containing a link to confirm and complete the registration process.
- Using the Internet, on the official website, for this you need:
- On the main page, click on the “LoginRegistration” button.
- In the pop-up window, click on the “Registration” button.
- Enter your data in the appropriate fields, namely:
- Your loyalty card number.
- Last name, first name and patronymic.
- Your date of birth.
- What's your gender.
- Actual residential address.
Fields marked with * are required.
- Please check your email address and phone number carefully. Correctness is necessary to be able to inform you about promotions and gifts.
- Create and specify a password, as well as re-enter it. If you suddenly forget your password, you can recover it using the password recovery form.
- Read the privacy policy and loyalty program rules and check the box.
- ABOUT
- Click on the red “Next” button and complete the registration process.
How to check points on the card?
You can see the number of points accumulated on your loyalty card in several ways:
- By looking at the information in your personal account.
- Having studied the information from the receipt, after paying at the gas station.
- By calling the hotline: 8-800-770-04-55.
- Contact the cashier at the gas station before paying.
What can you spend your points on?
You can spend points on one of the gifts; the full list is on the official website in your personal account. If the product item is in stock at the gas station, then you can exchange bonus points for the product. You can also order any gift you like on the website and receive it in 2 weeks. You can choose any gas station convenient for you to pick up your gift.
Registration of a personal account
Registering a new personal account for a loyalty program user can be done in several ways:
- Your personal account will be generated automatically if you indicated your email address when filling out the form at the gas station. A message will be sent to your email containing a link to activate your personal account. On the page that opens, you will need to enter a password, after which you will gain access to your personal account.
- If you did not specify an email address, then to register your personal account you must:
- Go to shellsnart.com.
- Select LoginRegistration.
- Enter your card number and valid email address.
- Specify a password.
Login to your Shell Club Smart personal account
In order to log into your personal account, you must:
- Click on the field labeled LoginRegister.
- Enter the 17-digit number of your card.
- Enter the password you wrote during registration.
- Click on the button to confirm that you are not a robot.
- Click on the “Login” button.
You can use your email address as a login, and you can also change your login in the “Change Credentials” field.
Personal account features
Using your personal account, the cardholder has the opportunity to:
- Monitor the status of your bonus account.
- Change personal information in the application form.
- Exchange bonus points for gifts.
- Track the history of accumulation and write-off of bonuses.
- Monitor the status of your orders.
How to spot a fake?
- The engine does not start well in cold weather. Counterfeit oil thickens quickly in the cold. It will poorly lubricate the engine parts, which will cause it to break down faster.
- Increased oil consumption. If you have to constantly top it up, then most likely you bought a counterfeit one. Fake oil burns out quickly, as it is not suitable for use at high temperatures.
- The oil freezes in the refrigerator compartment. Before pouring it into your engine, you can use the old, proven method. Place some butter in the freezer and watch the consistency change. Nothing will happen to the original liquid.
